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Exam Code: 810-403
Exam Name: Selling Business Outcomes
CSFs define what an organization should be good at. Which two options are characteristics of CSFs? (Choose two.)
A. CSFs are quantitative in nature and focus stakeholder relationships
B. CSFs describe an element that is needed by an organization or project to reach its goal
C. CSFs help link business initiatives or processes with selling, designing, developing, and adopting solutions and services
D. CSFs should receive special and continual attention from management in order to help the organization be effective
Correct Answer: BD
RACI model aids can be used to understand specific aspects of stakeholders’ involvement in businesses.