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Vendor: Cisco
Exam Code: 810-403
Exam Name: Selling Business Outcomes
Version: Demo
QUESTION 1
CSFs define what an organization should be good at. Which two options are characteristics of CSFs? (Choose two.)
A. CSFs are quantitative in nature and focus stakeholder relationships
B. CSFs describe an element that is needed by an organization or project to reach its goal
C. CSFs help link business initiatives or processes with selling, designing, developing, and adopting solutions and services
D. CSFs should receive special and continual attention from management in order to help the organization be effective
Correct Answer: BD
QUESTION 2
RACI model aids can be used to understand specific aspects of stakeholders’ involvement in businesses.
What does RACI stand for?
A. Responsible, Accountable, Consulted, Informed
B. Reconciler, Accountable, Consulted, Independent
C. Responsible, Assertive, Consulted, Informed
D. Reconciler, Assertive, Consulted, Informed
E. Responsible, Accountable, Consulted, Influenced
Correct Answer: A
QUESTION 3
What should sales professionals do to ensure that business outcomes support what the customer brings to the market? 810-403 pdf
A. Make a list of the CSFs and KPIs of the organization.
B. Interview the different stakeholders and confirm with them.
C. Understand the customer’s services portfolio.
D. Understand the customer’s value proposition.
Correct Answer: D
QUESTION 4
Which options are two benefits of understanding the customer’s business model? 810-403 dumps (Choose two.)
A. Understanding the customer’s business model changes the way you interact with your customer.
B. Understanding the customer’s business model provides control and assessment of project challenges.
C. Understanding the customer’s business model helps track progress through outcomes.
D. Understanding the customer’s business model is used to address the sales force mindset.
Correct Answer: AC
QUESTION 5
In a cloud implementation scenario, what does the sales professional must take into consideration regarding the revenue of a business outcomes selling?
A. Revenue from this model could increase in 25%.
B. Revenue from this model is immediate.
C. Revenue from this model is realized over a longer period of time.
D. Revenue from this model is three times bigger than in the traditional product selling.
Correct Answer: C
QUESTION 6
Which two options are part of customer relationship management? (Choose two.)
A. Developing market research.
B. Moving the customer towards positive decisions about IT investments and initiatives
C. Classifying customer segments.
D. Identifying key stakeholders.
Correct Answer: BD
QUESTION 7
Which two options does the sales force need to know to ensure business outcome plan is aligned with stakeholders’ needs? (Choose two.)
A. The stakeholders’ agenda about the business goals.
B. The stakeholders interest in results which you are seeking to drive.
C. The stakeholders’ chain of command.
D. The stakeholders’ degree of influence and power.
Correct Answer: BD
QUESTION 8
In a cloud implementation scenario, what does the sales professional must take into consideration regarding the revenue of a business outcomes selling? 810-403 pdf
A. Revenue from this model could increase in 25%.
B. Revenue from this model is immediate.
C. Revenue from this model is realized over a longer period of time.
D. Revenue from this model is three times bigger than in the traditional product selling.
Correct Answer: C
QUESTION 9
Cisco solutions and services are related to every kind of outcomes. Which is the goal of business outcomes?
A. To enable CXOs or Line of Business leaders to grow revenues, lower operating costs and achieve strategic business objectives
B. To help customers establish new technology or evolve current functionality
C. To help customers operate, manage and optimize technology environment more effectively
D. To take advantage of new technology to increase business relevance
Correct Answer: A
QUESTION 10
According to Cisco and related to customers, 810-403 dumps which is the one and only outstanding reason and justification for business outcome-based sales approach?
A. Executives are interested in satisfying customers’ needs and requirements.
B. Managers and supervisors are committed to close the quality of service gap.
C. Stakeholders are interested in being considered when developing and assessing business outcomes.
D. Customers are interested in solutions and services that result in measurable outcomes.
Correct Answer: D
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